Shipping Policy – Tattva

1. At Tattva, we’re committed to delivering your sustainable products as smoothly and swiftly as possible.
2. Order Processing: All orders are processed within 3 working days.
3. Delivery Timeline: Orders will be delivered within 8–10 working days, depending on the level of customisation.
4. Order Tracking: Once your order is shipped, you will receive a tracking link so you can monitor your delivery in real-time.
5. For urgent orders or special delivery requests, please contact our support team. We’re here to help!

Cancellation & Returns Policy

Cancellation Policy

1. Within 1 Day: Orders can be cancelled within 1 day of placement for a full refund.
2. After Processing Begins: If cancelled after order processing, only 80% of the amount will be refunded.
3. After Order is Made: If cancelled after the order is manufactured, a 20% refund will be issued.
4. Before Delivery but After Manufacturing: No refund will be provided once the product is ready for dispatch.

Returns Policy

1. Returns are accepted only if:
   The product is damaged, or
   There are shortcomings on our part (wrong product, quantity mismatch, etc.)
   To initiate a return, please contact us with supporting images within 48 hours of delivery.

Consumer Protection
Tattva Consumer Policy
At Tattva, we are committed to sustainability, quality, and a seamless experience for every customer. Please read our consumer policy carefully before placing your order:

Order Processing & Delivery
Orders are processed within 3 working days.

Delivery timeline: 8–10 working days depending on the level of customization.

You will receive a tracking link once your order is dispatched to monitor your delivery in real time.

Cancellation Policy
Cancellation is allowed within 1 day of placing your order.

If you cancel after the order is processed, only 80% refund is applicable.

If you cancel after the product is made, 20% refund is applicable.

No refund is possible once the product is out for delivery.

Returns & Refunds
Returns are accepted only if the product is damaged or if there is a shortcoming from our end.

Notify us within 48 hours of delivery with photos and order details for return eligibility.

Customized products are not eligible for return, unless damaged or defective. We uphold the integrity of eco-conscious, handcrafted products.
All customer concerns are handled with transparency and empathy.

For any queries, issues, or support requests you can reach out via:
Phone: +91 90463 55223
Email: tattva@youthofindia.org.in